If you haven't received our email (such as a verification code or password reset email), please try the following steps:
Check your email address – Ensure it is entered correctly and free of typos. Check all folders – Look in inbox, spam, junk, promotions, and any other folders. Resend the code – Wait a few minutes before requesting a new one. Try a different device or platform – Switch between mobile app, computer, or webmail. Clear cache or restart – Clear the app cache or restart your app/device to resolve potential syncing issues. Try a different browser or incognito mode – This helps rule out browser-related issues. Disable extensions or pop-up blockers – These can sometimes prevent emails from being delivered or displayed. Update your app or browser – Ensure you are using the latest version. Switch internet connection – Try alternating between Wi-Fi and mobile data. Try another email address – If possible, use a different email to test.
If the issue persists after trying these steps, please contact our support team for further assistance.
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